Žyma incidentų valdymas

Kodėl reikia žinoti blogąsias praktikas?

Seniai, kai dar tik mokiausi vieno iš gerųjų praktikų rinkinių – tokios ITIL metodologijos, skirtos IT valdymui, man kilo vienas elementarus klausimas – kodėl problemas ir incidentus reikia spręsti visiškai atskirai, ir tą turi daryti netgi skirtingi žmonės? Ir kodėl… Skaityti toliau →

2020-04-18 0

Tema: Anders Noren — Į viršų ↑

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